A: Yes, we do have some homes that are pet-friendly. Please ensure to ask prior to booking.
Q: What if I am arriving late?
A: We understand if you need to arrive later in the day. We do, however, ask you to call us and let us know if this is the case. You can reach us at 1-888-951-4077
Q: Where is your town located?
A: Central on Vancouver Island in the tourism destination of Parksvile and Qualicum Beach. only 24 KM;s North of Nanaimo along the ocean. Our new Welcome to Parksville Sign is on the highway and you can't miss it.
Q: What time is check-out?
A: Check-out time is 11am.
Q: What is your cancellation policy?
A: If Guest terminates this agreement by written or e-mail notice to Agent received at least 45 days before the Check-In Date then Agent will refund all amounts paid by Guest, less a cancellation fee of $50.00. If Guest terminates this agreement or reduces the vacation time on less than 45 days notice, Guest will not be entitled to any refund of amounts paid by Guest unless Agent is able to rent the property for some or all of the reduced vacation time, in which case Agent will refund as much as Owner recovers from the third party, less a cancellation fee, as above or the guest can choose to have their monies paid to be applied to available alternative dates. Seasonal differences may apply and subject to availability. For their protection, a Guest can also choose to purchase our Rental Cancellation Protection Policy.
Q: I cannot find an answer to my question!
A: If you were not able to find an answer on our website, please contact us directly and we will get back to you as soon as we can. Visit our contact us page to fill out a quick form, or call us at 1-888-951-4077 If you call outside of our working hours, please leave a message and we will get back to you the next business day. Thank you for your interest!
