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Terms and Conditions

This Agreement includes the Terms and Conditions set out below. Guest hereby represents, agrees and covenants as follows:

    1. Guest acknowledges that Agent does not own the Property and is acting solely as agent for Owner, and that Agent has no liability to Guest with respect to the state of the Property or any other matter arising in connection with this Agreement.

    2. Guest agrees to rent the Property for the Vacation Time at the rental rates shown below, and to pay the Accommodation Fees to Agent.

    3. The information set out in the attached Guest Information Form is complete and accurate.

    4. Owner will not be liable to Guest on cancellation of this Agreement other than expressly stated herein, and Guest’s damages or claims will be limited to the return of the security deposit actually paid by Guest to Agent.

    5. The Terms and Conditions include an indemnity and release by Guest of Owner and Agent.

    6. Defined Terms — In addition to words and phrases with initial capital letters above and on the attached Guest Information Form, in this agreement:
    a) “Accommodation Fees” means the aggregate of the Daily Rental Rate for the Vacation Time, Cleaning Costs and all other applicable charges and taxes.
    b) “Check-Out Time” means 11:00 AM on the Check-Out Date (Pacific Time).
    c) “Guest” means the person named on the attached Guest Information Form and includes all persons listed therein and invitees of any such persons.
    d) “Property” means the property described as such on attached Guest Information Form and includes all fixtures, personal property, docks, wharves, equipment and supplies thereon.
    e) “Vacation Time” means the time between from 4:00 PM (Pacific Time) on the Check-In Date to Check-Out Time.

CHECK-IN & CHECK-OUT

Check-in is 4:00pm or shortly before if unit is ready. Please call us at 250.586.1104 to make arrangements for Keys pick up if possible, on the day of your arrival call us to advise us what time you expect to arrive. For late check-ins, keys will he left under the front door mat of your designated unit or a door code will be communicated for keyless entry units.

Check-out is 11:00am - this policy is strictly enforced in order to accommodate the cleaning people and be able to prepare the unit for those checking in later that same day. A surcharge will apply to those that stay late. Please return keys to the location in which they were retrieved or lock the door using the door code provided if it is a keyless entry system.

POLICIES

Security Deposit and Accommodation fees:

Guest agrees to pay the Accommodation Fees to Agent on or before the 1st day of the month and to authorize the Security Deposit on or prior to the Check-In Date. Agent will hold a deposit of $500.00 on a rental not exceeding 30 days or half of one month’s rent on a rental of 30 days or more.

Cancellation

If Guest terminates this agreement by written or e-mail notice to Agent received at least 45 days before the Check-In Date then Agent will refund all amounts paid by Guest, less a cancellation fee of $50.00. If Guest terminates this agreement or reduces the vacation time on less than 45 days notice, Guest will not be entitled to any refund of amounts paid by Guest unless Agent is able to rent the property for some or all of the reduced vacation time, in which case Agent will refund as much as Owner recovers from the third party, less a cancellation fee, as above or the guest can choose to have their monies paid to be applied to available alternative dates. Seasonal differences may apply and subject to availability.

Agreement

Prior to check- in you are required to sign this Rental Policy Contract, agreeing to the following terms: Security Deposit: Guest hereby authorizes Agent to obtain pre-authorization of the Security Deposit against Guest’s credit card or payable by cheque and to collect and apply the Security Deposit, if necessary, to pay for all excess cleaning and restoration costs, repairs in excess of normal wear and tear and other charges of any kind for which Guest is responsible, as determined by agent. Nothing herein limits Guest’s liability for damages or other costs associated with the Property. Agent will hold a deposit of $500.00 on a rental not exceeding 30 days or half of one month’s rent on a rental of 30 days or more.

Property Not Available

If for any reason beyond the control of Guest, Owner or Agent, such as fire, flood or damage, the Property is not available for, or becomes unsuitable for continued occupancy by, Guest then Agent will use best reasonable efforts to obtain use of an alternative property for Guest for the Vacation Time or balance thereof, but will not be liable to Guest for failure to locate a suitable alternative or any additional costs associated therewith. Owner will refund to Guest a pro-rated portion of the Accommodation Fees for the part of the Vacation Time in which the Property was not available for use by Guest. No refund will be payable if loss of use of the Property is attributable to actions or inactions of Guest.

Noise

In reference to the Parksville and district Noise Bylaw, quiet time is 10 p.m. to 8a.m. If we receive a noise complaint from adjoining property owners/guests, arising from undue and excessive noise during these times, we may at our option, charge a $150 noise fine. The property you are staying at is located in a quiet, tourist oriented neighborhood and we have zero tolerance for undue noise disturbances caused by guests outside of quiet time. Please respect quiet enjoyment of your neighbours!

Pets

In most units, guest’s pets are NOT permitted. In the near future we might include some units that allow pets, please inquire before booking if you are planning to bring your pet. In properties that do not allow pets, any sign of pets will result in the loss of Guests damage deposit to pay for the extra cleaning required.

Excessive Cleaning

If additional housekeeping is required above and beyond the normal time allotted for this property you will be charged at an hourly rate of $35.00 for each extra hour required.
To avoid excessive cleaning fees, please ensure that;
    1. Dishes are washed and put back in cupboards
    2. All garbage/recycling is disposed of in garbage bin
    3. Counters/sinks/fridge/stove & microwave are wiped over
    4. All beds are stripped and linens and towels are placed in master bathroom ensuite bathtub (If there is a washing machine and soap in the unit, starting a load would be greatly appreciated).

Late charges

A $50 charge will be applied to those guests who have not checked out by 11:00am on their scheduled day of departure.

Smoking

All units are strictly enforced as NON-SMOKING. A $100 fine will apply should you smoke inside the unit. You may smoke outside but you are responsible for disposing of all cigarette butts and we ask that no butts are thrown on the property. Smoking will result in the loss of Guests damage deposit to pay for required cleaning and deodorizing.

Permitted Occupants

Only those persons named in the attached Guest Information Form may stay overnight at the Property unless other arrangements are made with the approval of Agent.

Lost and Found

Vacation management agent is not responsible for any personal items left behind on departure and will hold items for 2 weeks after departure. A courier fee or collect charges will be the responsibility of the guest if any forgotten items require to be mailed to you.

Indemnity and Release

Guest will indemnify Owner and Agent and save them harmless from all expenses, costs, damages, claims, actions and other liabilities of any kind whatsoever arising from this Agreement or the occupancy or use of the Property by Guest including without limitation any damage to the Property or any damage, injury, costs or expenses suffered or incurred by Guest, and Guest hereby irrevocably releases Owner and Agent from all claims in respect thereof. Guest acknowledges that use and occupancy of the Property is entirely at Guest’s own risk and that there may be hazards on the Property including hazards that may make it unsuitable for unsupervised children, persons with disabilities or certain activities. Neither Owner nor Agent will be liable for any injury, accident, death, property loss or damage, loss of physical or mental enjoyment, expense, cost or inconvenience directly or indirectly caused to or suffered by Guest by or arising out of this Agreement or the use, occupation or condition of the Property. Notwithstanding anything else herein, if Guest has any claim against Owner or Agent, the maximum liability in all circumstances of Owner or Agent will be the amount paid by Guest under this Agreement.

Access during Vacation Time

Guest will permit Owner or Agent access to the Property during the Vacation Time if such access is reasonably required for maintenance, safety, security or other bona fide purposes.

Governing Law

This Agreement will be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein.